Terms of Use

1. Agreement

By creating an account or using SpeechStep, you agree to these Terms. Our Privacy Policy explains how we handle information. Agreeing to these Terms is not agreement to any optional use of your child’s recordings; those choices live on the consent screen and in the Privacy Policy, and are off until you turn them on. We record which version of these Terms you accepted, and when. This version is terms-2026-10-23. The Refunds & cancellation page, the Professional Terms (SLPs only) and the Partner Terms (referral partners only) form part of these Terms for the people they apply to.

2. Who we are

SpeechStep is operated by Mendios Technologies Bangalore Pvt Ltd, Bengaluru, India (CIN U74900KA2010PTC055525), “we”. For purchases on the web, Dodo Payments is the merchant of record: it is the seller that charges you and handles sales tax. For purchases in the apps, Apple or Google is the seller.

3. What SpeechStep is, and is not

SpeechStep is a daily speech-practice platform for children and teens, and for adults who want to practise their own speech, with a lisp check, AI-assisted practice and progress tracking, connected to professional speech-language support when families need it.

It is not medical care. SpeechStep is an educational practice tool. It is not a medical device, a diagnosis, a treatment, therapy, or an emergency service, and it does not replace evaluation or therapy by a licensed speech-language pathologist or another qualified professional. Using SpeechStep creates no therapist–patient or clinician–patient relationship with SpeechStep.

Feedback is guidance only. AI feedback appears only for sounds where our scoring has been checked for the child’s age group and accent; for other sounds the app helps your child listen and compare, or tells you only that it heard nothing to flag today. AI feedback can be wrong, is not standardised or diagnostic, and is guidance for practice. We do not guarantee any speech outcome. If you are worried about your child’s speech, development or wellbeing, see a qualified clinician. In an emergency, contact your local emergency services. What is offered (AI feedback for particular sounds, ages or accents, the languages supported, and the optional choices in your country) varies and can change.

4. Accounts and eligibility

You must be 18 or older to hold an account. If a child or teen uses SpeechStep, you must be their parent or legal guardian. You confirm this when you set up the account (parent attested) and you verify that you control your email address with a one-time code (email verified). We do not check identity documents; where a country requires a stronger method before a choice, we add it before offering that choice there (Privacy Policy §6.1). Children and teens aged 4–17 use SpeechStep through your account. You stay in control until your child turns 18, in every country: the account, payment, every consent choice and every SLP connection are yours; teens (13–17) may use practice, progress, their goals and their SLP plan on their own. You are responsible for supervising use appropriately for the child’s age, for keeping your sign-in email secure (it is how we verify you and where we send records of your choices), and for keeping the information you give us accurate. One family account per household unless we agree otherwise; you may not share an account with other families. The optional features available depend on the country you signed up from (Privacy Policy §6.4): in India, core practice is available to everyone, and the optional choices can be turned on only by a parent verified by the email sign-in code.

Adults practising for themselves. If you are 18 or older you may use SpeechStep for your own speech, including the lisp check. You hold your own account and confirm that you are 18 or older when you set it up. Wherever these Terms say “your child”, read it as “you”; the rules above about supervising a child do not apply to you.

5. Your child’s recordings (or your own)

If you practise for yourself, “your child’s recordings” below means your own. For adults practising on their own, only the Practice use is offered today: the optional choices are not yet available to you, and declining them never limits practice or feedback.

• Practice: practising sends your child’s recordings to our scoring service to give feedback. The recording is analysed and then discarded. This is part of the service.
• The first check: before you have an account, the check is a questionnaire and records nothing. The listening part, in which your child says a few words and a sentence, comes after you have created your account and confirmed you are the parent or guardian, in every country, and its recordings are handled like practice recordings (Privacy Policy §7.7).
• Everything else is your choice, and off until you turn it on: Save recordings, Share with my SLP (per SLP), Help improve SpeechStep, and Allow SpeechStep team review. The Privacy Policy (§§6–7) explains each one, what depends on what, and what happens when you turn one off. Declining any of them never limits practice or feedback.
• Ownership: you and your child keep all rights in your child’s voice and recordings. Nothing in these Terms transfers ownership to us.
• The permissions you give us. To provide the service: a limited, non-exclusive, royalty-free permission to process recordings to give feedback and, if you turn it on, to store them and share them with the SLPs you choose. Only if you turn on Help improve: a limited, non-exclusive, royalty-free permission to use saved recordings, and data derived from them, to train, test and improve SpeechStep’s own speech-feedback systems, as the Privacy Policy describes. Only if you turn on team review: permission for authorised SpeechStep team members to listen to saved recordings for that purpose.
• Limits on those permissions. They are purpose-specific and last only while the matching choice is on; you can withdraw them at any time, which ends future use. They are not perpetual, not irrevocable, not transferable (except to a successor of the SpeechStep business, bound by the same terms) and not sublicensable. They are never a licence to sell recordings, use them for advertising, or give or license them to any other company. What withdrawal cannot undo, models already trained, is stated plainly in Privacy Policy §7.5.
• Research outside SpeechStep would always need your separate, explicit agreement per project. It is not offered today.

6. SLPs and referral partners

SLPs who use SpeechStep are independent professionals. They are not SpeechStep’s employees or agents, and SpeechStep does not provide clinical services through them. They are responsible for their own professional judgement, licensing and conduct. We do not control, endorse or guarantee any SLP’s services; an SLP’s self-attested credentials are labelled as such. You connect an SLP by accepting their invitation or inviting them, you choose what they see, and you can disconnect at any time, ending their access immediately. An SLP’s review of a recording is their professional judgement, shown to you as “Reviewed by your SLP”. Our own team builds and reviews SpeechStep’s practice content, reference recordings and feedback systems; it is not a therapy service, and any look at your child’s practice that we offer is practice support, not a clinical assessment.

The referral programme. SpeechStep runs a referral (affiliate) programme for speech-language professionals and clinics with a SpeechStep Pro account. A partner gets a personal link, code and QR code; when a family subscribes through them, the partner earns a share of what the family pays under the separate Partner Terms: today 25% of the price paid, excluding tax, on the first payment and every renewal for 2 years from the family’s first payment, and a one-time 12.5% on a lifetime purchase. For you as a family: the price is the same whether or not you arrive through a partner; you are told first, before you subscribe through a partner’s invitation, link, QR code or code: Your SLP invited you to SpeechStep and may receive a referral payment if you subscribe through their invitation. This does not affect their professional independence or your care choices. The partner whose invitation you accepted is recorded as your referrer; it is fixed when you accept and does not move if you later connect a different SLP, and payments more than 2 years after your first earn the partner nothing. Partners see a reference number, the stage you have reached and what they earned, never your name next to money, your payment details or your child’s recordings. Clinical sharing with an SLP is separate and happens only when you choose it. You are free to use SpeechStep or not, whatever a partner recommends, and you can ask us at any time whether you are attributed to a partner. Partners must disclose the payment where their professional rules or the law require it, follow their licensing body’s rules on referral payments, and never pressure a family. The programme is not offered to professionals in places where their rules restrict referral payments (today California, New York, Florida, Ireland, Canada and Australia). SpeechStep also works with organisations on content licensing, co-branded content, community programmes and schools under written agreements; none gives a partner access to a family’s information without that family’s choice.

7. Plans, payment, renewal and cancellation

Plans: monthly US$6.99, annual US$49.99 with a 3-day free trial, and lifetime US$99.99. Prices, taxes and the renewal terms are shown before you buy. Subscriptions renew automatically until you cancel, and a free trial becomes a paid subscription when it ends unless you cancel before then. Where you bought decides how you cancel: on the web (Dodo Payments) in Account → Subscription or by asking us at support@speechstep.com; in the App Store or Google Play, in your store account settings. Deleting the app does not cancel your subscription, and we cannot cancel a store subscription for you. A subscription bought on the web unlocks the SpeechStep app on the same account, and vice versa. A payment link we send (for example one your teen shares with you) is for your account only and is paid through Dodo Payments. Refunds: see Refunds & cancellation; your statutory rights always apply. We tell you before a renewal that would charge a new price, so you can cancel first.

8. Acceptable use

You agree not to:

• use SpeechStep unlawfully, or for anyone other than a child in your care;
• make recordings of anyone without the right to do so;
• upload unlawful, harmful or infringing content;
• try to breach security or access others’ data;
• scrape, overload or reverse-engineer the service, its models or its datasets;
• use SpeechStep’s content or outputs to build a competing service;
• resell or commercially exploit SpeechStep without our permission;
• misuse referral links or codes (for example self-referral, fake accounts or incentivised sign-ups); see the Partner Terms.

9. Intellectual property

SpeechStep, including its software, practice content, reference audio, models and brand, belongs to Mendios Technologies Bangalore Pvt Ltd and its licensors. We give you a limited, personal, non-transferable, revocable licence to use SpeechStep for your family. Your data stays yours: §5 describes the only permissions you give us, and most of them only if you choose to.

10. Availability and changes to the service

We may change, suspend or discontinue features, including which sounds, ages or accents receive AI feedback. We give reasonable notice of material changes that reduce what you paid for, and where a paid feature is withdrawn during a period you have paid for, you may cancel and ask for a pro-rata refund of the unused period.

11. Disclaimers

SpeechStep is provided “as is” and “as available”, to the extent the law allows; see also §3. Nothing in these Terms limits rights you have as a consumer that cannot be limited by law, including the consumer guarantees under the Australian Consumer Law for families in Australia.

12. Limitation of liability

13. Indemnity

You agree to indemnify and hold harmless WebMobi and its affiliates from claims arising out of your misuse of the service or your breach of these terms.

14. Ending

You can stop at any time and delete your account in Account & family; deletion is confirmed by email within 30 days. We may suspend or end access for breach, or to protect children, users or the service. Your data after termination is handled as the Privacy Policy describes. Paid-up access and legal obligations survive as the law requires.

15. Governing law & disputes

14.1 Governing law

These terms are governed by the laws of India, without regard to conflict-of-law principles. The contracting entity is Mendios Technologies Bangalore Pvt Ltd, whose registered office is in Bengaluru, Karnataka (full details at the end of this page), and the courts at Bengaluru, Karnataka have jurisdiction — subject to sections 14.3, 14.4 and 14.5, which give you rights this section cannot take away.

14.2 Resolving a dispute

Any dispute arising out of or relating to these terms or the service is resolved as follows:

1. Informal resolution first. Contact us at support@speechstep.com and we will try to resolve the dispute within 30 days.
2. Arbitration. If informal resolution fails, a dispute may be referred to binding arbitration under the Indian Arbitration and Conciliation Act, 1996, seated in Bengaluru and conducted in English.
3. Individual claims. You agree to resolve disputes individually and waive any right to participate in class actions or class-wide arbitration — except where sections 14.3, 14.4 or 14.5 apply, and except where such a waiver is unenforceable.
4. Small claims and consumer forums. Either party may instead bring an individual action in a small-claims court or consumer forum that has jurisdiction.

14.3 EU and UK users

If you are a consumer in the EU or UK, nothing in these Terms affects your statutory consumer rights, including your right to bring proceedings in the courts of your country of residence. The class action waiver does not apply in jurisdictions where it is unenforceable.

14.4 Indian users

If you are a user in India, disputes may be resolved in accordance with the Indian Arbitration and Conciliation Act, 1996, or you may approach the consumer forums under the Consumer Protection Act, 2019.

14.5 Everywhere else

Wherever you live, nothing in these terms limits rights you have as a consumer that cannot be limited by law, including any right you have to bring proceedings in the courts of your own country. Where those rights give you more than these terms do, they win, and you do not need our agreement to use them.

16. Severability

If any provision of these terms is found unenforceable, the remaining provisions continue in effect.

17. Changes to these Terms

We change the version and date, and notify you of material changes by email or in the app. Optional choices are never switched on by a Terms change.

18. Contact

Terms: support@speechstep.com. Support: support@speechstep.com. Mendios Technologies Bangalore Pvt Ltd, 139 HAL Old Airport Road, Unit 101, Bengaluru 560008, India.