Children's Privacy (COPPA)

Parents are in control

SpeechStep is used through a parent or guardian account. When you enable any feature that records your child, you confirm that you are the child’s parent or legal guardian and are at least 18 years old. You can review, change, or withdraw your choices at any time.

Practice is private by default

By default, speech practice runs entirely on your device. No audio is uploaded and nothing is stored. Your child can use SpeechStep this way without any recording at all.

What we collect from or about a child — and only with your consent

• Voice recordings — only if you turn on cloud feedback. We verify your consent on our servers before a recording is stored, and you can turn it off at any time.
• Age (in months) — optional, used to give age-appropriate feedback. We do not collect a full date of birth.
• Practice results — scores and progress, stored against a random identifier, not your child’s name.

A child’s recording is stored under a random identifier — never their name — and is kept in a private store that only you (and our service, on your behalf) can access.

One thing sits outside this list because it collects nothing about a child: we count page views across the site, including practice pages, with no cookie and no identifier at all. That count records the page address, not the person or anything they did on it — see How we count page visits below.

If you give us a phone number, it is yours — not your child’s

We ask parents for an optional phone number so that a speech therapist can call you about your child rather than trading emails. Three things about it, plainly:

• It is the parent’s number. We never ask for a child’s phone number, and there is nowhere in SpeechStep for a child to enter one.
• It is optional and separately agreed. You can create an account, let your child practice, and book a session without giving one. Permission to use it is its own unticked box — giving us the number is not the same as saying we may call.
• It is not marketing. We use it to talk to you about your child’s speech and nothing else — no promotions, no selling, and it is never shared or sold. Remove it in your account at any time and the number itself is deleted.

Two clear, separate consents

• Recording — allows cloud feedback: audio is analysed by our AI scoring service and saved to your account so you can review it.
• Improve SpeechStep — a separate, optional choice. Only with this consent may a saved recording be used, with clinician review, to improve our models. Declining it does not limit your child’s practice.

We minimize what we collect

We ask only for what a feature needs. We never require a child’s real name, and we never ask for a child’s phone number or address. We use no third-party advertising or analytics trackers — no ad pixels and no analytics company’s script runs on our pages — and the embeds we do load from other companies — the cal.com booking calendar and the payment checkout, both parent-facing — load only when a parent chooses to open them. We do count our own page views; that is described next. We do not sell or rent children’s data.

How we count page visits — and what that never includes

We count page views on our own website so we can see which pages and guides actually help families. This counting is cookieless: it sets and reads no cookie, writes nothing to the device, and uses no visitor, device or advertising identifier and no fingerprint. There is nothing in it that can follow anyone to another website, and no profile is built of anybody. It records the page address, how the visit arrived (a referring site’s address and any campaign details in the link, once per visit), a two-letter country, and the time.

It runs on every page of the site, and we would rather say plainly that this includes the pages your child practices on. What it records there is the page address and nothing more. No recording, no score, no sound or word practiced, no name, no age, and no child or account identifier ever travels with it; it is not linked to your account or to your child’s profile, and it is never sold or shared. A page view tells us that a page was opened — never who opened it, and never anything about the child using it. The full detail, including what it deliberately does not store, is in §4 of our Privacy Policy.

Your rights as a parent

• Review your child’s recordings and data.
• Delete recordings at any time in your account, or ask us to delete your account and all associated data.
• Withdraw consent at any time, which stops further recording and, for the training choice, further use.

Manage these in your account, or email privacy@webmobi.com. We respond to verified parental requests within 30 days (or sooner where required by law). If you believe a child has provided us information without your consent, contact us and we will delete it.

Deleting your account removes your family’s data, including the activity records tied to that account. The anonymous page counts described above are the one thing a deletion request cannot reach — and only because there is nothing in them to reach: they carry no identifier of any kind, so no part of them refers to you or to your child.

How this connects to our other policies

This page summarizes the child-specific protections in our Privacy Policy. Our security controls are described on the Security page, and the terms governing use are in our Terms of Use.